Effective Date: August 15, 2026
By using the Plumeria Company website and placing an order, you agree to the terms outlined below. Please read this document in full before completing a purchase.
1. Overview
Plumeria Company is a retail plant business based in San Jose, California. We specialize in plumeria plants, tropical flowers, potted plants, planters, soil, and gardening accessories. We operate an online store at plumeriacompany.com and a physical retail location open Tuesday through Sunday.
2. Acceptance of Terms
By visiting our website, browsing products, or placing an order, you confirm that you are at least 18 years old (or the legal age of majority in your state) and have the legal capacity to enter into a binding contract. If you are under 18, you may use our site only with the supervision of a parent or guardian.
Submitting an order constitutes an offer to purchase. Plumeria Company reserves the right to accept or decline any order at its discretion.
3. Products and Orders
3.1 About Our Products
We make every effort to provide accurate descriptions, photographs, and specifications for each product. However, because we deal in live plants and natural materials, variations in color, size, leaf shape, fragrance intensity, and growth pattern are inherent and expected. These natural differences do not constitute defects.
We may modify, update, or discontinue any product at any time without prior notice and without liability to any party.
3.2 Order Accuracy
It is your responsibility to ensure that all information provided during checkout — including your shipping address, email address, and phone number — is accurate and complete. Plumeria Company is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information supplied by the customer.
3.3 When Your Order Is Confirmed
After you place an order, you will receive an automated confirmation email. Please note this email acknowledges receipt of your order but does not constitute acceptance. An order becomes binding only once Plumeria Company ships the products and sends a shipping confirmation.
We reserve the right to cancel or decline any order in situations including but not limited to: product unavailability, pricing errors, suspected fraud, or terms violations.
4. Pricing and Payment
All prices on our website are listed in United States Dollars (USD) and include applicable taxes unless otherwise stated. We accept the payment methods listed on our Payment Policy page.
Prices are subject to change without notice. Plumeria Company is not obligated to honor orders placed at an incorrect price due to a system or typographical error.
5. Shipping
Our Shipping Policy governs how orders are processed, shipped, and delivered. By placing an order, you agree to the terms described in that policy. Key highlights include free standard shipping on all US orders, a 3-business-day processing window, and delivery via UPS.
6. Returns and Refunds
Our Refunds & Returns Policy outlines the conditions under which returns, exchanges, and refunds are available. By purchasing from Plumeria Company, you acknowledge and agree to the terms set forth in that policy.
7. Intellectual Property
All content on this website — including photographs, text, logos, graphics, product descriptions, website design, and software — is the property of Plumeria Company or its content suppliers. This material is protected by United States and international copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on this site without prior written permission from Plumeria Company.
8. Limitation of Liability
To the fullest extent permitted by law, Plumeria Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or your purchase of products — including but not limited to loss of data, loss of profit, or damage to property.
Our total financial responsibility for any claim related to a purchase shall not exceed the amount you paid for the specific product giving rise to the claim.
Once a plant has been delivered to the carrier, Plumeria Company is not responsible for damage caused by events outside our control — including weather, carrier mishandling, or improper plant care by the customer after delivery.
9. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal dispute arising from these Terms or your use of our website shall be resolved in the courts of Santa Clara County, California.
10. Changes to These Terms
Plumeria Company may update these Terms at any time. When changes are made, the revised version will be posted on this page with an updated effective date. Your continued use of the website after changes are published means you accept the updated Terms.
11. Contact Us
Questions about these Terms? Our team is happy to help.
Store Name: Plumeria Company
Address: 2511 S King Rd, San Jose, CA 95122, United States
Phone: (408) 300-1605
Email: info@plumeriacompany.com
Business Hours (Pacific Time): Tuesday – Sunday: 9:00 AM – 6:00 PM | Monday: Closed
Response Time: We respond within 24 hours.